Sessions
The most common type of session is defined by Google based on time or by a change in campaign. In Google Analytics a new session is created during 30 minutes of inactivity.
By default, our sessions are not based on time so you may see session durations in excess of days. This is to minimize the amount of data stored in your visitor’s browsers regarding their session data and not storing additional data for every visit past 30 minutes of inactivity if the source, medium, or campaign has not changed. This means that you will see a limited amount of direct traffic as a source in your conversions.
Definitions
Our definition of a session is based on First and Last Interaction data and is based on a change of either of the following:
- A change in source
- A change in medium
- A change in campaign
URL parameters utilize the same “utm_” structure that Google Analytics recommends. You can use a free tool to do the same.
Default Fields
Custom Fields
Include additionals fields as follows:
- Journey By Source
- Journey By Medium
- Journey By Campaign
- Exclude Sources
- Exclude Mediums
- Exclude Campaigns
- Device
- Browser
- Location
Custom Sessions
Often visitors convert after doing a branded paid or organic search. We typically do not want that information as attribution will typically be credited to Google where little weight should be placed. In these cases, we can set conditions to ignore certain paid branded clicks as Last Impressions and store the previous session with more valuable data.
There are many scenarios you can imagine for a custom fit attribution model for your company.
Requirements
It is recommended to use SSL for all traffic to your site. Ensure that all non-ssl links are redirected to a standard SSL encrypted version of your site either containing the subdomain www or not.
If visitors to your site jump between non-encrypted and encrypted versions of your site or between subdomains, session data will not be consistent and original attribution data will be lost.
When configuring redirects, all url parameters must be retained. If they are lost on redirect, session data will not properly be stored.
Google Analytics
We encourage the use of Google Analytics to compare attribution data stored in your CRM with our tool. Although our tool is independent of Google Analytics, Google Analytics has so much data available that we recommend using it in conjunction with our tool for comparisons. That is why we configure your Analytics to store unique visitor data based on ids provided by Google so you can have all the data you could ever need.